Ghost Controls Keypad & Intercom Repair Nationwide

Ghost Controls Keypad & Intercom Repair: The Irvine Owner’s Guide

Ghost Controls keypad and intercom repair in Irvine typically runs between $185 and $340 installed, depending on whether the keypad, the intercom board, or both need replacing. We stock Ghost Controls keypad and intercom parts on the service truck, so most repairs are completed same-day in one visit. The usual discovery goes like this: the keypad works intermittently for a few weeks, the intercom starts cutting out mid-sentence, and then one morning neither responds at all. Or a visitor presses the call button and nothing rings inside the house. You check the operator and it still opens fine from the remote or the app, which tells you the motor is healthy and the access point died.

Call (657) 258-2588

Which Ghost Controls Models This Applies To

Ghost Controls builds keypads and intercom modules across three main lines: the AXDP series (solar-friendly, low-draw), the AXDP-LM series (long-range), and the TSS1/TDS2 entry systems with two-way audio. The keypad compatibility is not universal, and this is the single most common sticker mismatch we see on Irvine service calls. A keypad labeled for AXDP will not always talk to an older TDS2 board, even when the mounting plate lines up. The model is printed on the back of the keypad housing and on a white sticker inside the intercom box. Before you order anything online, check both.

We recommend the Ghost Controls OEM keypad for any property still under the original installer warranty. Otherwise, a quality aftermarket keypad with the same voltage draw and weather-seal rating works well. In Irvine’s coastal humidity and summer heat, the outside-facing components fail faster than the indoor boards. We see keypad sun-degradation at properties in Turtle Rock and University Park far earlier than the manufacturer’s stated lifespan, simply because the plastic face and membrane sit in direct afternoon sun.

Signs Your Ghost Controls Keypad or Intercom Is Failing

• Intermittent entry code acceptance. The membrane keypad wears unevenly; the first digit of your code is usually the first to go. Presses register only after several tries or only at certain angles. The fix is replacing the keypad itself, not the wiring behind it.
• Intercom audio drops or hums. A failing intercom board often picks up a 60Hz hum before it dies completely. If you hear a constant low buzz through the indoor handset even when no one is at the gate, the board is on its way out.
• Visitors can hear you, but you can’t hear them. This is usually a failed microphone on the outdoor call station. The indoor speaker still works, which makes people think the problem is the wiring, but it’s not: it’s the mic capsule corroded by moisture.
• The call button lights but nothing rings indoors. The relay that triggers the indoor chime has failed. The visitor-facing side appears functional, which is why this one often goes unreported for months. Your gate looks attended even when no one inside knows someone is waiting.
• Keypad backlight flickers or stays dark. A failing backlight is less urgent than a dead keypad, but it’s the first sign that moisture has breached the housing seal. Address it before the board below it shorts.

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Replacement Cost & What’s Included

For Irvine homeowners, a Ghost Controls keypad replacement with parts and labor runs $185 to $240. A standalone intercom board replacement lands between $215 and $290. When both need replacing at the same time, the range is $290 to $340. The variance comes down to the model series you own and whether the wiring at the gate is still in good condition. We give you a written, flat price before the first screw comes out, and if the wiring is corroded beyond reuse, we photograph it and show you before adding any line item.

Every replacement includes the part, the labor, the removal and disposal of the old unit, reprogramming of all entry codes, and a test of every access point on the property. You get a photo log of the removed part, the installed part, and the new wiring connections, plus the written record of the part number installed. That’s our Haven Standard, Clause 1 and Clause 4: written price first, photographic evidence when we leave. The work is covered by our 365-Day Done Right Promise. If the keypad or intercom fails again within the year, we fix it free.

DIY or Call Us?

Ghost Controls keypads and intercoms are low-voltage, so the honest truth is that replacing one will not shock you. What it can do is damage the operator control board if you miswire the WHT/GRN to the wrong relay terminal. We have replaced more than one keypad where the homeowner burned the input on the main board and turned a $210 job into a $450 job. The safe DIY check is visual: look for cracked keypad housing, corroded terminals, or ants nesting in the intercom box. Ants are shockingly good at shorting low-voltage boards. But if the housing looks fine and the unit still misbehaves, the problem is internal, and that’s where we’d rather you call (657) 258-2588 than guess.

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